About
Join our interactive workshop showcasing AI in our Webex Customer Experience solutions.
Focus on value-selling and persona-based techniques to effectively convey the transformative power of AI to customers.
Program:
8:30 am – 9:00 am Check-in and light breakfast
9:00 am – 4:30 pm AI-Powered Customer Experience sessions
Navigating Today’s Customer Experience Landscape
Cisco’s Unique Value Proposition for Personas and Vertical Scenarios
AI Agent: Automating Customer Journeys with a Digital Front Door
AI Assistant: Augmenting Agent and Supervisor Workflows
AI Powered Analytics and Work Force Management Tools: Adjusting Customer Experience Operations
Generating Comprehensive Proposals and Quotes
The Advantages of Co-selling with AWS
Maximizing ROI and Value-based Selling
Prospecting and Differentiation Presentations
Social Hour
No travel (flights and hotel) to the event will be allowed. If you need an exception to travel, manager approval will be required. If you are not able to attend in a city close to you, we will provide a virtual workshop in the future.
Location
Cisco Sao Paulo
Cisco Sao Paulo, Avenida das Nacoes Unidas 12901, West Tower, 18th and 26th Floors, Sao Paulo, Sao Paulo 04578-000, Brazil
Organizer
Cisco
Cisco offers an industry-leading portfolio of technology innovations. With networking, security, collaboration, cloud management, and more, we help to securely connect industries and communities.